The technology field is one of the best career sectors to enter. It offers many different types of jobs for you to choose from. If you love computers and want to have a job in which you get to work as a part of the computer and technology industry, you may want to look into the career of a computer support specialist.
A computer support specialist is a computer professional that helps people and organizations to correctly use computers and computer programs. They are often called technical support members. They work with customers and other employees to make sure that everything is working correctly. They test the current systems and make sure that they are secure. They perform maintenance and troubleshoot any problems that the system or users may be having. They work hard to resolve any type of problems that may arise. When problems are called in, they speak to the customer and listen as they describe the problem the computer or computer program is having. The specialist will ask questions to determine the problem and the actions that need to be taken. They walk customers through the steps that will help them resolve the problem. They may also set up or repair new and old devices and components. They also train users how to use the computer and new computer programs.
Computer Support Specialist Salary:
The current average national computer support specialist salary is around $46,000 a year. This is the same as an hourly salary of $24. There are several ways that you can increase your salary above the average. One way is to work for one of the industries that offer a higher than average computer support specialist salary. The top industries to work in are the natural gas distribution industry, the oil and gas extraction industry, amusement parks, the postal service and investment pools and funds. The following amounts are averages in each industry. The computer support specialist salary in the natural gas distribution and oil and extraction industries is around $66,000 per year. You can make a computer support specialist wage of $68,000 working in amusement parks. The postal service is another type of industry that offers a higher than average computer support specialist income. In this industry you can make $69,000 a year. The top computer support specialist salary can be found in investment companies and funds. In this industry the salary tops out at $77,000 a year.
Computer Support Specialist Education:
In order to become a computer support specialist you will need to attend college. The majority of employers are looking for applicants with a bachelor’s degree. Although, some employers will hire applicants with an associate degree. The average time to complete the program is two to four years. There are several degrees available. You can major in information systems, computer science or computer engineering. Courses of study will depend on the degree that you earn. Common subjects are computer sciences, computer networking and design, programming, computer components and more. Additional training may be required by the company you are hired by. Although it is not required, many computer professionals have certifications. Different certifications exist such as networking, programming and more. Certifications can also increase the amount of your salary.
Computer Support Specialist Work Environment:
The work environment of computer support specialist is typically an office environment. They work in well lit and nice office complexes. They often work in a room with other technical support specialists. They may also work alone or as a part of a large team depending on the type of business that they work and the size of the business. Many computer support specialists work on a full time forty hour work week schedule. There is a small percentage that work on a part time basis. The work is typically not nine to five and overtime and over night hours are very common. These computer professionals may also need to be on call twenty four hours a day. Many computer support specialists now work on a contracted basis. This type of work can include working for several different companies at once and may involve a lot of travel.
Computer support specialists are one of the first defenses in the computer world. They work with customers and employees to ensure that computers and computer programs are working correctly. This is a job that requires a lot of skills. You will need to have highly developed listening and problem solving skills. You will also need very advanced speaking and writing skills in order to perform your job to the best of your abilities. You will also need good team building skills as you will be working with many other types of computer professionals in order to accomplish all the goals of your job description. If you possess these skills, then a job as a computer support specialist may be perfect for you.